Exploration of Workforce Reactions to the NDIS: A Mixed-Methods Study

Abstract

The National Disability Insurance Scheme (NDIS) is a new way of funding and delivering disability supports in Australia. The NDIS was developed to address inadequacies in the existing disability service system and has the potential to significantly improve independence and access to appropriate services for people living with disability. The NDIS has been available Australia wide since June 2019, following a three-year implementation period, and continues to grow. Despite the potential for improved outcomes for consumers of disability services, the changes introduced by the NDIS for providers of disability supports are significant. This review provides an overview of the NDIS and the changes for the disability workforce that have been introduced by the reforms. It then analyses the available research regarding workforce experiences of, and attitudes toward, the NDIS, and provides suggestions for further research to continue to improve the implementation of the scheme from a workforce perspective.